Privacy Policy
Yellow Okra Oyster values and protects the privacy of every user, ensuring complete confidentiality from browsing to delivery
Introduction
Thank you for trusting Yellow Okra Oyster (produced by Taiwan Jiashen Biotechnology). We fully understand the importance of personal privacy, especially since the purchase of health and wellness products often involves sensitive personal information. This privacy policy explains how we collect, use, store, and protect your personal information, as well as the rights you have. By using this website, you agree to the terms of this policy.
Our Privacy Commitment
· Confidential Packaging and Delivery: All orders are shipped in neutral packaging without any brand or product name, so outsiders cannot identify the contents from the package.
· Discreet Billing: Credit card or bank statements only show a neutral merchant name, with no product-related wording.
· No Browsing Trace Leakage: Your browsing and purchase history are strictly confidential and will never be disclosed to unrelated third parties.
· Right to Complete Deletion: You may request the deletion of your personal data at any time.
1. Information We Collect
To process orders and provide services, we may collect the following information:
· Identity and Contact Information: Name, phone number, email address, shipping address.
· Order Information: Purchased items, quantity, amount, order time.
· Payment Information: Processed by third-party payment institutions; we do not store your full bank card number.
· Technical Information: IP address, device type, browser information, used to ensure website security and optimize user experience.
2. Purposes of Information Use
We use your information only within the following scope:
· Processing and delivering your orders;
· Providing customer service and after-sales support;
· Sending order notifications or promotional information with your consent;
· Improving website functionality and user experience;
· Fulfilling obligations required by laws and regulations.
III. Information Security Technical Protection
We adopt industry-standard security measures to protect your data, including SSL/TLS encrypted transmission, access control, and encrypted data storage. Payment processing is handled by qualified third-party payment institutions with end-to-end encryption. We will continuously monitor and update security measures to minimize the risk of information leakage, loss, or misuse.
IV. Cookies and Tracking Technologies
This website uses cookies and similar technologies to remember your shopping cart, login status, and language preferences, as well as to conduct anonymous visit statistics to optimize services. You can manage or disable cookies through your browser settings, but some features may be affected as a result.
V. Information Sharing and Third Parties
We do not sell your personal information. We only share it in the following necessary circumstances:
· Logistics and delivery: Provide necessary shipping information to courier companies (using discreet packaging);
· Payment processing: Provide necessary transaction information to third-party payment institutions;
· Legal requirements: When required by laws, regulations, or competent authorities.
All partners must adhere to confidentiality obligations consistent with this policy.
VI. Your Privacy Rights
You have the following rights regarding your personal information:
· The right to inquire and access your personal data;
· The right to correct inaccurate information;
· The right to request deletion of your personal data;
· The right to withdraw previously granted consent;
· The right to refuse marketing communications.
To exercise any of these rights, please contact us through customer service.
VII. Protection of Minors
This website and its products are intended for adults only. We do not knowingly collect personal information from minors. If you are under the legal age, please do not place orders or provide personal information on this site. If we inadvertently collect information from a minor, we will delete it as soon as possible.
VIII. Cross-Border Data Transfer and Compliance
As we provide services to users worldwide, your information may be transmitted and stored across servers in different countries or regions. We will ensure that such transfers comply with applicable data protection regulations and implement appropriate safeguards.
IX. Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable laws and regulations. After the retention period expires, we will securely delete or anonymize the relevant data.
X. Policy Update Mechanism
We may update this Privacy Policy from time to time in response to business or regulatory changes. The updated policy will be posted on this page and take effect immediately. We recommend that you review this page periodically to stay informed about how we protect your information.
Have any questions or concerns about privacy protection?
Our customer service team is always ready to assist you, ensuring every shopping experience is worry-free.